Frequently Asked Questions

1) Are the beer credits redeemable at any of the listed places or are they only good for certain places each month?

The credits are redeemable at any of our listed partner establishments, but you can’t redeem at the same partner more than once per month.

2) With the credits, how many are redeemable per trip?

You may redeem 1 credit per partner, per month, but you may use up to 2 per day by redeeming 1 each at two different partners.

3) Why can’t I just use all my credits at one place, or in one trip?

Craftapped is built on the premise of pushing people out of their routines, and getting them to try new things. We want our members to use all their vouchers over the course of the month, but not rush out and burn them all up in one hazy, hard-to-remember night.

We believe craft beer is best enjoyed in a relaxed social setting, where you can strike up a casual conversation with the bartender and the person sitting next to you, while trying the various offerings (both food and drink) of a particular brewery, bar, or restaurant. We also want people to branch out from their usual stops, and try some of the places, new and old, which help make our craft beer scene so spectacular. 

To achieve this, we have placed certain limits on our beer redemption, both to help keep our partners from being overrun, and to encourage our members to enjoy their beer, and the experience of trying new places, meeting new people, and maybe even finding a new favorite place to hang out on a regular basis.

4) Can the credits be used any time, or are they only good on certain days?

Generally, there are not restrictions on what days, or times the credits can be redeemed. There may, however, be some limitations on using credits at special events (beer release parties, festivals, etc.). 

5) Are there restrictions on which beers I can get?

We make every effort to give our members full control over which beers can be ordered when redeeming a Craftapped credit. However, there are occasions, when certain specialty pours, cask conditioned or barrel aged beers may be excluded.

6) What size beer do I get when redeeming a Craftapped credit?

Each credit is redeemable for a full-size beer. The exact pour may vary from partner to partner and beer to beer, but should generally be a pint, or pint equivalent.

7) Can I buy 1 membership for my husband and me to share?

Unfortunately, no – each Craftapped membership tied to a specific person, and cannot be shared between couples, families, or friends.

8) When you say 10 beers per month, is that a calendar month or every 30 days?

The beer credits are good for 30 days. If you join on the 14th of the month, you’ll get you next batch on the 14th the next month. If you join on the 30th or 31st, you may see some slight variation (1 day) depending on how many days are in a given month.

9) I received a Craftapped gift membership, how do I get signed up?

Our gift memberships function like e-gift cards. Simply add the corresponding product to your cart, enter the gift code into the coupon code box, click apply, and the gift amount will be subtracted from the total. Complete the checkout process to finish setting up your account. Please note that gift codes are only valid on our multi-month memberships and will not work with the monthly offering.

10) How do the member happy hours work, and can I use one of my credits there?

Our happy hours are informal gatherings of Craftapped staff and members to enjoy craft beer and conversation in our of partner establishments. We set up a Craftapped sign on a nearby table, members come up and chat with us, and then we give them a token or ticket for a deal on their first beer.

You can redeem a voucher at the happy hour, and many members do redeem a credit to get a second beer.

11) I just bought a membership, now what?

You should receive a welcome email with a link to instructions for using our digital beer redemption system. If you haven’t received that email, please click here to view the instructions.

Using Craftapped is very simple, just log in to your member account (by selecting login from the main menu) and you will be automatically redirected to the members page. From here, you can update your member profile, view your remaining beer credits for the month, redeem a beer, and explore the other features of Craftapped membership.